Questions buyers usually ask first
Straight answers on ownership, timelines, support and how commercial conversations start.
It depends on scope, integrations and how much of the system already exists. A focused feature or storefront theme can land in weeks; a greenfield product or migration is planned in milestones. Every proposal includes a timeline you can challenge before work starts.
Yes. We routinely work under NDA before detailed discovery when the material requires it.
Yes. A large part of the work is inheriting systems others built — assessing risk, stabilising production, then improving under an agreed coverage window.
Yes. We can embed alongside your engineers, own a slice of the stack, or take production support while your team ships product. The model is written into the proposal.
You do. Our default is that source lives in your repositories and infrastructure lives in your accounts. Credentials and handover are part of the engagement, not an afterthought.
We can provision and operate hosting on infrastructure you own (VPS, AWS and similar). We do not lock production into a Pineapple Tech-only environment.
Yes — from stabilising what is live, to selectively rewriting risky pieces, to migrating off fragile hosting. Discovery decides which path is proportionate.
We do not publish fixed prices. After discovery we quote scope, milestones and support separately so you can see what you are paying for. Change requests are priced explicitly.
Whatever the contract defines: monitoring, backups, incident handling, bug fixes, deploy support and monthly written summaries are typical. Coverage hours are never assumed from a marketing page.
Yes. We design and host automation on tooling such as n8n and open-source models, with workflows and data on infrastructure you control.